Legal

F999 App Terms and Conditions

These terms govern your use of f999 app. Please read them carefully before registering or placing any bets. By creating an account on f999 app, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: January 2025 18+ Only

What You Need to Know at a Glance

These cards summarise the most important parts of the f999 app Terms and Conditions. The full terms follow below — please read those too.

Eligibility

You must be at least 18 years old to register and play on f999 app. One account per person is permitted. Providing false information during registration is a breach of these terms and will result in account closure and forfeiture of any balance.

Deposits and Withdrawals

f999 app supports bKash, Nagad, and Rocket for deposits and withdrawals. All transactions are processed in BDT. Withdrawals are sent to the same payment method used for the deposit. Minimum and maximum transaction limits apply and are displayed at the time of the transaction.

Bonuses and Promotions

All bonuses offered by f999 app are subject to wagering requirements. Bonus funds cannot be withdrawn until the wagering requirement is met. f999 app reserves the right to modify or withdraw any promotion at any time. Abuse of bonus offers will result in account suspension.

Account Security

You are responsible for keeping your f999 app login credentials secure. Do not share your password with anyone. f999 app will never ask for your password via email or chat. Any activity on your account is your responsibility unless you have reported a security breach to support immediately.

Prohibited Conduct

Fraud, collusion, use of automated betting software, and any attempt to manipulate game outcomes are strictly prohibited on f999 app. Accounts found engaging in prohibited conduct will be permanently closed and all funds forfeited. f999 app cooperates with relevant authorities in cases of suspected fraud.

Responsible Gaming

f999 app provides deposit limits, session limits, cooling-off periods, and self-exclusion tools. Players who believe they may have a gambling problem are encouraged to use these tools or contact support. Visit the Responsible Gaming page for full details.

Important: These Terms and Conditions form a legally binding agreement between you and f999 app. By registering an account or using any service on f999 app, you agree to be bound by these terms in full. If you do not agree, please do not use f999 app.

01 Introduction

These Terms and Conditions ("Terms") govern the relationship between f999 app ("we", "us", "the platform") and any person ("you", "the player") who registers an account or uses any service provided through f999 app at f999-app.net. These Terms apply to all games, promotions, payment transactions, and any other interaction you have with f999 app.

f999 app is an online gaming platform that offers live dealer casino games, arcade games, sports betting, and related services to players in Bangladesh. The platform operates under a valid gaming licence and is committed to providing a fair, secure, and responsible gaming environment for all players.

By accessing f999 app, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are unsure about any part of these Terms, please contact the f999 app support team before proceeding.

02 Eligibility

To register and use f999 app, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming under the laws applicable to you in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is prohibited by law.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or close family member of an employee of f999 app or any of its affiliated game suppliers.

f999 app reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, f999 app may suspend or permanently close your account and withhold any pending withdrawals pending verification.

Age Restriction: f999 app strictly prohibits access by anyone under the age of 18. If we discover that a minor has registered an account, the account will be closed immediately and all funds forfeited.

03 Account Registration

Each player is permitted to hold only one account on f999 app. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a breach of these Terms and will result in all associated accounts being closed and balances forfeited.

When registering on f999 app, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. You are responsible for keeping your account information up to date. If your contact details change, please update them through your account settings or by contacting support.

  • You must use your own identity when registering — registering under another person's name is prohibited.
  • Your account login credentials are personal and must not be shared with anyone else.
  • f999 app will never ask for your password via email, live chat, or any other channel.
  • You are responsible for all activity that occurs on your account while logged in.
  • If you suspect unauthorised access to your account, contact f999 app support immediately.

f999 app may require identity verification (KYC) before processing withdrawals or at any other time deemed necessary. Verification documents may include a national ID card, passport, or other government-issued identification. Failure to complete verification when requested may result in withdrawal delays or account suspension.

04 Deposits

f999 app accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your f999 app account balance once the transaction is confirmed by the payment provider.

  • Minimum and maximum deposit limits are displayed at the time of the transaction and may vary by payment method.
  • Deposits must be made from a payment account that belongs to you. Third-party deposits are not permitted.
  • f999 app does not charge fees on deposits, though your payment provider may apply their own charges.
  • If a deposit does not appear in your account within 30 minutes, contact f999 app support with your transaction reference number.
  • f999 app reserves the right to reverse a deposit if it is found to have been made fraudulently or in breach of these Terms.
Tip: Always double-check the deposit account details shown on the f999 app deposit page before sending funds. f999 app is not responsible for funds sent to incorrect account numbers.

05 Withdrawals

Withdrawals from f999 app are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and to protect players. Withdrawals are processed in BDT and are typically completed within five minutes of approval, though processing times may vary depending on the payment provider.

  • Minimum and maximum withdrawal limits apply and are shown at the time of the withdrawal request.
  • Withdrawals may be subject to identity verification before processing. Ensure your account is verified to avoid delays.
  • Bonus funds and winnings derived from bonus funds may not be withdrawn until the applicable wagering requirement has been fully met.
  • f999 app reserves the right to carry out additional security checks before approving any withdrawal.
  • Withdrawals requested outside of normal processing hours may take longer to complete.
  • If a withdrawal is declined, the funds will be returned to your f999 app account balance and you will be notified of the reason.

f999 app processes withdrawal requests as quickly as possible. If your withdrawal has not arrived within the stated timeframe, please contact support with your withdrawal reference number and the support team will investigate promptly.

06 Bonuses and Promotions

f999 app offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus terms set out here. By claiming any bonus on f999 app, you agree to the applicable terms.

  • All bonuses are subject to wagering requirements. The specific wagering requirement for each bonus is stated in the promotion details.
  • Bonus funds are separate from real money funds. Real money funds are used first when placing bets, unless otherwise stated.
  • Bonuses may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated.
  • f999 app reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Any attempt to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all bonus funds and associated winnings.
  • Bonuses have an expiry period. Unclaimed or unused bonuses that expire will be removed from your account automatically.
Bonus Wagering: Wagering requirements must be completed within the timeframe specified for each bonus. If the requirement is not met within the stated period, the bonus and any associated winnings will be removed from your account.

07 Gaming Rules

All games available on f999 app — including MT Live, PP Live, Vivo Live, Double Fortune, Game Technology, Big Hammer, and Fishing Disco — are governed by the rules of the respective game provider. By playing any game on f999 app, you agree to the rules of that game as set by the provider.

  • Game outcomes are determined by certified random number generators or live dealer procedures, as applicable. f999 app does not manipulate game outcomes.
  • In the event of a technical fault during a game round, the round may be voided and stakes returned to the player's account.
  • Bets placed and confirmed cannot be cancelled or reversed by the player after the game round has commenced.
  • f999 app reserves the right to void any bet that was placed as a result of a technical error, pricing error, or any other error on the platform.
  • Players are responsible for ensuring they understand the rules of any game before placing a bet.

If you believe a game result is incorrect or that a technical error has affected your game session, contact f999 app support immediately with the relevant game round ID. The support team will investigate and respond within a reasonable timeframe.

08 Prohibited Conduct

The following activities are strictly prohibited on f999 app. Engaging in any of these activities will result in immediate account suspension, permanent closure, and forfeiture of all funds held in the account.

  • Registering more than one account on f999 app.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using automated software, bots, scripts, or any other tool to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs, errors, or vulnerabilities in the f999 app platform.
  • Attempting to launder money or use f999 app for any illegal financial activity.
  • Abusing bonuses or promotions in any way, including through the use of multiple accounts.
  • Threatening, harassing, or abusing f999 app staff or other players.
Fraud Warning: f999 app actively monitors all accounts for suspicious activity. Any account found to be involved in fraudulent behaviour will be reported to the relevant authorities and all funds will be withheld pending investigation.

09 Account Closure and Suspension

f999 app reserves the right to suspend or permanently close any account at any time, with or without prior notice, if there is reason to believe that the account holder has breached these Terms, engaged in prohibited conduct, or if required to do so for legal or regulatory reasons.

  • If your account is closed due to a breach of these Terms, any balance in the account may be forfeited.
  • If your account is closed for reasons unrelated to a breach — for example, at your own request — any remaining real money balance will be returned to you via your registered payment method after verification.
  • Players may request account closure at any time by contacting f999 app support. Self-exclusion options are also available through the responsible gaming tools.
  • f999 app will not reopen a self-excluded account during the self-exclusion period under any circumstances.

10 Privacy and Data

f999 app collects and processes personal data in accordance with its Privacy Policy. By registering on f999 app, you consent to the collection and use of your personal data as described in the Privacy Policy.

  • Your personal data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
  • f999 app uses industry-standard encryption to protect your data during transmission and storage.
  • f999 app does not sell your personal data to third parties for marketing purposes.
  • You have the right to request access to the personal data f999 app holds about you. Contact support to make a data access request.

11 Responsible Gaming

f999 app is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion. These tools are available to all registered players at any time.

  • Players can set daily, weekly, or monthly deposit limits through their account settings.
  • Session reminders can be configured to alert you when you have been playing for a set period of time.
  • Cooling-off periods allow you to temporarily suspend your account for a defined period.
  • Self-exclusion permanently or temporarily blocks access to your f999 app account.

If you are concerned about your gaming habits or those of someone you know, please visit the Responsible Gaming page for guidance and support resources. f999 app takes problem gambling seriously and encourages all players to game within their means.

Remember: Gaming on f999 app should be entertainment. Never bet more than you can afford to lose, and always take breaks during long sessions.

12 Limitation of Liability

f999 app provides its platform on an "as is" basis. While we work hard to maintain 99.9% uptime and a smooth gaming experience, we cannot guarantee that the platform will be available at all times or that it will be free from errors or interruptions.

  • f999 app is not liable for any losses arising from platform downtime, technical faults, or interruptions to internet connectivity.
  • f999 app is not responsible for any losses resulting from a player's failure to comply with these Terms.
  • f999 app's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the claim.
  • Nothing in these Terms limits f999 app's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

f999 app reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically.

Continued use of f999 app after changes have been published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using f999 app and contact support to close your account and withdraw any remaining balance.

Stay Informed: f999 app will notify registered players of significant changes to these Terms via the contact method on file. Make sure your contact details are up to date in your account settings.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on f999 app, please contact the support team. The f999 app support team is available 24 hours a day, 7 days a week.

Email Support
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Join F999 App and Start Playing Today

Now that you've read the f999 app Terms and Conditions, you're ready to get started. Register in minutes, deposit via bKash or Nagad, and enjoy live casino, arcade games, and more.

18+ only. Please gamble responsibly. See our Responsible Gaming page for help and tools.